GIDAYVirtual Reception
Giday Virtual Reception, with Verity — the face of Giday
Answers your calls Books your jobs Keeps you in the loop

Your 24/7 Receptionist. From $49 a Month — First Week Free.

The honest AI virtual receptionist and phone answering service for Aussie small business.

Answers in a friendly Aussie voice, books the job straight into your calendar — and on the plans that include it, quotes from your price list. Around the clock, with no after-hours surcharge, ever.

60 minutes of call time on us, for a week. No lock-in, cancel anytime.

call in progress02 7501 0101
GidayG'day, you've reached Harbour Plumbing — I'm Bazza, their Giday assistant. How can I help?
CallerBlocked drain in Kedron, water's backing up. Can someone come this week?
GidayI can do Thursday 10:30 or Friday 8. Which suits?
CallerThursday, thanks.
GidayLocked in. You'll get a text confirmation now.
✓ Booked — in the calendar, customer texted, owner notified. 2 min 14 s

Voicemail loses jobs. Giday books them.

These are our own measured calls — real ones, on a live Australian business line, between 30 July and 22 August 2026.

Next on the listmost callers who hit voicemail don't leave one — they ring the next business. You've done it yourself.
1 in 5calls our receptionist answered arrived outside business hours — and 1 in 10 landed on a weekend. (Our own measured calls, 30 Jul–22 Aug 2026)
2.5 mintypical time from hello to a job booked in the calendar, mid-call. (Our own measured calls, 30 Jul–22 Aug 2026)
Verity — the face of Giday virtual reception

Meet the front desk.

This is Verity — the face of Giday reception, and you can name yours whatever you like. Always on, never flustered, lovely to every caller — and she never knocks off. She answers as part of your business — your greeting, your services, your calendar — and tells every caller she's AI in her first breath. No pretending, ever: we reckon the honesty is the whole point. Anyone who'd rather talk to a human gets patched straight through to you or leaves a priority message — no hold music, no "please call back during business hours", just a caller looked after. At 2pm or 2am.

Have a chat with Verity now

Rings our own line — (02) 7501 0101. She'll answer exactly like your receptionist would.

How it works

Live in minutes. No setup fee. No lock-in. Divert is one dial code — and just as easy to undo.

Divert your number.

Keep your number, your branding, your business. Send calls to Giday when you can't pick up, after hours, or all the time — one dial code, reversible any time.

Giday answers as one of your own.

"G'day, you've reached Smith Plumbing — I'm their Giday assistant." Honest about being AI, friendly as anything, and across your services and your hours.

Jobs land in your calendar.

Real availability, real bookings, an SMS confirmation to the customer — the job's in your phone before you're off the ladder. Everything else comes through as a message (with call transcripts on Steady and up).

Half the price of message-takers. Except Giday books the job.

The big human answering services charge $2.60–$4.00 a call just to take a message (their published rates, checked 24 August 2026) — booking your diary lives in a separate product metered at roughly $2.99 a minute, after-hours carries surcharges they don't publish, and setup fees run up to $99. Giday answers, quotes and books on one flat monthly plan — the 2am calls cost you nothing extra. Full working on the comparison page.

Typical human serviceGiday
Average call$3–4, message onlyunder $2 per included call — answered AND actioned
Booking a job in your diaryseparate plan, ~$3/min + setup feeincluded on every plan
After-hourssurcharge per call/minuteincluded, 24/7, no surcharge
Telemarketers & wrong numbersbilled like real callsscreened out
Setup$0–$99 at the providers we checked$0, live in minutes
Going over your planexcess rates ABOVE the standard ratecapped — we re-bill the month as the bigger plan instead of gouging you (your plan doesn't change)

Fair-dinkum pricing, published

Month to month, no lock-in, no setup fee. And our promise: you'll never get hit with runaway overage on a busy month — run over, and we simply re-bill that month as a bigger plan instead of gouging you.

Starter

$49/mo inc GST
30 min (~25 calls) · 60 SMS included
  • 24/7 answering, Aussie voice
  • Books jobs into your calendar
  • Messages by SMS + email
  • Spam calls screened out
Get started →

Steady

$99/mo inc GST
60 min (~50 calls) · 150 SMS included
  • Everything in Starter
  • Your own branded booking page + widget
  • Reads your live calendar
  • Call transcripts
Get started →

Busy

$199/mo inc GST
120 min (~100 calls) · 350 SMS included
  • Everything in Steady
  • Quotes from YOUR price list
  • Quote follow-up by SMS
  • ServiceM8 / job-system link
  • Weekly outcome report
Get started →

Flat Out

$399/mo inc GST
300 min (~250 calls) · 800 SMS included
  • Everything in Busy
  • Email quoting with smart follow-up
  • Custom call flows & routing
  • Same-business-day changes
Get started →
Free trial — 7 days or 60 minutes of call time on us, whichever runs out first. Fully live, real bookings; your trial starts when your receptionist answers their first call — not before. Past your plan: $3.00/min on Starter, $2.50 Steady, $2.00 Busy, $1.65 Flat Out, 15¢/SMS — always capped by the busy-month promise above, so a busy month costs you the bigger plan's price, never runaway overage. All prices AUD, GST included.

Already answering real Aussie phones

Giday isn't a demo reel. The same engine has been answering the phone for a Brisbane locksmith since late July 2026 — we built it for our own businesses first. In the measured window from 30 July to 22 August 2026 it booked jobs straight into the calendar mid-call — typically 2.5 minutes from hello to booked — gave priced quotes over the phone from the approved price book, and relayed messages to the owner by text. 1 in 5 of its calls arrived outside business hours, 1 in 10 on a weekend, and call volume grew 24% across the window. Every booking in that measured window synced to the owner's job system and was confirmed by SMS. Callers who asked for a human were put straight through, quick questions got answered on the spot, and the telemarketers got screened out instead of becoming "messages" you pay to read. The full story lives on the virtual receptionist page.

Straight answers

Is it really AI?
Yep, and Giday says so in the first breath — "You've reached Smith Plumbing, I'm their Giday assistant." No pretending. Callers who want a human can always be patched through to you or leave a priority message. Here's exactly what an AI receptionist does on a real call.
Does it actually book jobs, or just take messages?
It books them. Giday works from a live calendar — yours if you've connected it (Steady plan and up), or the Giday calendar we set up for you — offers real available times, locks the job in, and texts the customer a confirmation. Message-taking is the fallback, not the product.
How does it know my prices?
You paste your price list into your dashboard once (or we lift it from your website), tick the box to say the receptionist may quote it, and it's on straight away — no waiting on us. Giday quotes the way you would: one honest number, confirmed on the job. Anything we can't read as a price is held back and shown to you rather than guessed at. Quoting from your price list comes with the Busy plan and up.
What about the 2am calls?
Answered like every other call, no after-hours surcharge. True emergencies can be patched through to your on-call number; everything else is offered your next business-hours time and confirmed by text.
Is an AI receptionist even legal in Australia?
Yes — in every state and territory, provided call recording is handled lawfully. That's why a carrier-style recording notice plays by default on every Giday line, why your receptionist says it's AI in its first breath, and why callers can have their records deleted on request. We wrote the plain-English, state-by-state guide: AI receptionists and call-recording law in Australia.
Can my receptionist take more than one call at once?
Yes — as many as ring. If three customers call at the same moment, all three get answered instantly, in your business name, with no hold music and no queue. No human receptionist, and no front desk, can do that: with a person, your second caller hears engaged or waits on hold. With Giday, every caller is caller number one.
Are calls recorded?
Every call is transcribed, so you get a written record of the lot — transcripts come with the Steady plan and up, and they're yours alone. Callers are told, too: a short carrier-style notice plays before your receptionist answers (it's the safe default in every Australian state, and it's always on — there's no switch to turn it off, on purpose), and Giday introduces itself as an AI assistant in its first breath. If a caller ever asks for their records deleted, your receptionist actions it on the call, and the recording and transcript are purged within the hour.
How long does setup take?
Minutes. Sign up and your receptionist is created straight away, on its own Australian number — ring it and meet them before the kettle's boiled. Going live on your own number is one divert code (reversible any time), and your prices, calendar and greeting are yours to tweak in the dashboard whenever you like. And there's no setup fee — none, $0.
What happens if I go over my usage?
Don't stress — nothing gets switched off, and we're not going to sting you. Your receptionist keeps answering right through it. A one-off busy month is on us to sort fairly. Say you're on Starter ($49 for 30 minutes) and you have a cracker of a month at 120 minutes. We don't bill you $319 of overage. We re-bill that month as the cheapest plan that would have covered it — Busy, at $199 — and that's what you pay. You're still on Starter, and a quiet month next month costs you $49 again. If it happens two months running, that's not a busy month — that's your new normal. After the first one we'll email and say so, because moving up properly gets you a bigger included allowance and a cheaper per-minute rate for much the same money. If you'd rather stay put, that's completely fine — but from the second month in a row we bill the busy month as one plan up rather than jumping you to whichever plan happens to be cheapest. On the example above that's $249 instead of $199. It's the nudge to buy the plan you're actually using, not a penalty, and we'll always have told you first. Either way: no lock-in, no cancellation fee, and we never move you to a different plan without asking you.
What's the 'never pay more' promise?
You'll never get hit with runaway overage on a busy month. If a busy month means your overage would cost more than the next plan up, we bill that month the cheapest way it can be bought — a bigger plan's price, sometimes plus that plan's cheaper overage — and that's what you pay, never more. You drop back to your usual plan the next cycle unless you decide the bigger one suits you. Busy months should feel like winning, not a scary invoice.
What happens after the free week?
Your card goes on file when you sign up, but nothing is charged up front — the trial itself is $0. You get 7 days or 60 minutes of call time — whichever runs out first — and the clock only starts when your receptionist answers their first call — not before. Your first charge happens only when the trial ends and you stay on; cancel any time before then and you pay nothing at all.
Can I keep my own number, or do I get a new one?
Both. Your existing number stays yours and nothing about it changes. We give your receptionist a real Australian number of its own — most people simply divert their existing number to it (one dial code, reversible any time), and some advertise the Giday number directly as well. That number is yours to use for as long as you're subscribed, and if you ever leave we hold it for 30 days and support porting it out — we never hold a number hostage. One honest heads-up before you print it on the ute: the more you advertise the Giday number, the more effort moving away later takes — most people lead with their own number and let the divert do the work.

Ready when you are

Tell us about your business and your receptionist is live minutes later, on its own Australian number. Give it a go — 60 minutes of call time on us, for a week. No lock-in.