A receptionist for the hour you can't look up from the tweezers

A realistic call, the way Giday runs it:

Giday: Giday, you've reached Lash Lab — Verity speaking, on a recorded line. How can I help you?

Caller: Hi, do you have anything for a lash infill tomorrow afternoon?

Giday: We do. An infill is about an hour — there's 2:30 or 4 tomorrow. Which works?

Caller: 4 please, and can I do brows at the same time?

Giday: Yes — a brow shape is twenty minutes, so I'll book you 4 till 5:20. Your name and best mobile for the confirmation?

What happened: Eighty minutes on the bed, two services on one booking, a text to the client, a text to the salon. The 2:30 is still open for the next caller.

Lash, brow and nail work is a list of services with very different lengths, and the slot engine was built for exactly that: each service carries its own duration, capacity is per bed, and a booking takes the time it needs. Two services on one call add up. A no-show leaves a gap the next caller is offered.

Name your therapists on the settings page, give each their own hours, and a client can ask for "my usual girl" by name. Deposits and no-show fees aren't something the receptionist takes — it takes bookings; your policy stays yours to run.

• Overflow. You keep answering; Giday picks up what rings out while you're with a client.
• Before open and after close. Divert at close, divert back at open. The 7:50am rebook is in the calendar before you've unlocked.
• All the time. The one-person business with no front desk.

Bookings land in your calendar through a subscription feed any calendar app reads, and by text. On the Busy plan and up they can go into ServiceM8 too. There's no link into other salon, grooming or job software yet; if you run one, bookings reach you by calendar and by text, not inside it.

Every plan answers 24/7, books into your calendar and takes messages. The difference is minutes and machinery: Starter $49 for a solo beauty therapist with a handful of calls a day, Steady $99 to read your live calendar and keep transcripts, Busy $199 to quote from your price list and link ServiceM8, Flat Out $399 for custom call flows and the on-call roster. All AUD with GST, month to month, no setup fee. The full table is on the pricing page.

Sixty minutes of call time on us, for a week. Card up front, nothing charged, and the clock doesn't start until your receptionist answers its first call. Setup takes minutes: your business name, what you do, your hours, your services with how long each takes, and your receptionist is live on its own Australian number. Divert is one dial code.