A virtual receptionist for Hobart businesses

Hobart's small businesses carry reputations the way bigger cities can't: the plumber in Kingston, the physio in Sandy Bay, the electrician who does half of Lindisfarne. The caller who gets voicemail doesn't just ring the next listing — they mention it. And hiring a receptionist for a one-van or one-room business is a wage for a phone that rings in bursts.

Giday answers as part of your business — your greeting, your services, your prices — books the job into your real calendar mid-call, quotes from your price list on the plans that include it, and texts you the details while you're still under the house.

What Giday does on the call depends on who's ringing:

• The heat-pump call in June. Answered while you're in a roof in Glenorchy, your next real slot offered and booked, a text to the customer, a text to you.
• The sparkie's quote. On the Busy plan and up, Giday quotes from your own price list — one honest number, the way you'd say it, confirmed on the job.
• The allied-health rebook. Appointments booked and moved in restricted mode for a health practice — it hears as little as possible and keeps no recording. See physios, osteos and medical.
• The summer enquiry. A tour or a charter booked into your calendar mid-call with an SMS confirmation, while you're out with the customers you already have.

June: the heat pump in Glenorchy fails on the coldest night, Dark Mofo has the city full, and the electrician's phone rings through dinner. January: the summer visitors, the charter bookings, the Sandy Bay physio's rebooks from people who hurt themselves on kunanyi. In between, the ordinary week — the plumber in Kingston under a house, the osteo in New Town with a patient on the table — and every one of those calls answered in the owner's name, booked into the owner's calendar, texted to the owner, on Hobart time through both changeovers.

Tasmania keeps AEST through winter and AEDT from the first Sunday in October to the first Sunday in April. Pick TAS at signup and Giday's diary runs on Hobart's clock — business hours mean what you think they mean, bookings land in your calendar at the time you'd write them yourself, and the changeover is just a Sunday. The 7pm call in June when the heat pump dies gets the same answer as the 7pm call in January, with no after-hours surcharge either way.

There's more on how the round-the-clock side works on the after-hours answering page.

The traditional answering market makes you do homework. We checked the big incumbents' published pricing on 24 August 2026, and here's the shape of it against Giday:

Four flat plans — Starter at $49, Steady at $99, Busy at $199 and Flat Out at $399 a month, AUD with GST included, booking included on every one. A Hobart business can price it in one read on the pricing page, and the comparison is worked through on the comparison page.

Your receptionist answers on its own Australian mobile number — the same kind of number in Hobart as anywhere else in the country, so there's no local-prefix lottery and nothing to re-register if you move. Most businesses simply divert the number they already advertise to it, and keep advertising that.

Giday isn't a concept video. The same engine has been answering real calls for a Brisbane locksmith since late July 2026 — booking jobs straight into the calendar mid-call (typically 2.5 minutes from hello to booked, measured 30 July – 22 August 2026), giving priced quotes over the phone from the approved price list, and relaying messages to the owner by text, with call volume growing 24% across that measured window. The full measured window is on the Brisbane page.

Diversion doesn't care which city you're in — the same receptionist is ready for Hobart today, on Hobart's clock.

Ask Giday whether it is a person and it tells you, by name, straight away. No pretending, no uncanny games. Callers who want a human can always be patched through to you or leave a priority message. We think the honesty is a feature: your customers get a straight answer, a real booking and a text confirmation, and you get the transcript.

Diversion doesn't care about geography — Giday can answer any Australian number, anywhere, on that place's own clock. There are pages for Brisbane, Sydney, Melbourne, Canberra, Adelaide, Perth and Darwin. For the full picture of what a Giday receptionist does, start at the virtual receptionist page — or see how we stack up as a phone answering service against the per-call incumbents.