GIDAYVirtual Reception

A receptionist for the job that rings while the vacuum's going

A bond clean is a day and a regular is two hours, and the phone rings through both. Giday answers: tells them apart, books the right length, captures the address, the access and what's included, and texts you the lot. Your 24/7 receptionist. From $49 a month — first week free.

What a call actually sounds like

A realistic call, the way Giday runs it:

Giday: Giday, you've reached Spotless Brisbane — Verity speaking, on a recorded line. How can I help you?

Caller: Hi, I need a bond clean on a two-bedroom unit in Toowong, we move out Friday.

Giday: A two-bedroom bond clean is about five hours. Thursday is open from 8 — would that work, or Friday morning?

Caller: Thursday from eight.

Giday: Thursday from 8, five hours. Is the oven and the carpets included, or just the standard bond clean? And your name, the unit address and a mobile for the confirmation?

What happened: Five hours booked, what's included noted, a text to the client, a text to the business. The regular Thursday 2pm is still open.

Three kinds of clean, three lengths, one calendar

Put your services on the list with their lengths — regular 2 hr, deep clean 4 hr, two-bed bond clean 5 hr — and the receptionist books the length the job needs, per cleaner or per team, never more jobs than you can run at once. It asks the questions you set: address, access, pets, what's included.

On the Busy plan and up it quotes the standard jobs from your price list, hedged as an estimate confirmed on the day. It books the first clean; a weekly schedule is yours to set with the client.

Where it fits

  • Overflow. You keep answering; Giday picks up what rings out while you're with a job.
  • Before open and after close. Divert at close, divert back at open. The 7:50am rebook is in the calendar before you've unlocked.
  • All the time. The one-person business with no front desk.

Bookings land in your calendar through a subscription feed any calendar app reads, and by text. On the Busy plan and up they can go into ServiceM8 too. There's no link into other salon, grooming or job software yet; if you run one, bookings reach you by calendar and by text, not inside it.

Which plan fits

Every plan answers 24/7, books into your calendar and takes messages. The difference is minutes and machinery: Starter $49 for a solo cleaning business with a handful of calls a day, Steady $99 to read your live calendar and keep transcripts, Busy $199 to quote from your price list and link ServiceM8, Flat Out $399 for custom call flows and the on-call roster. All AUD with GST, month to month, no setup fee. The full table is on the pricing page.

Give it a go

Sixty minutes of call time on us, for a week. Card up front, nothing charged, and the clock doesn't start until your receptionist answers its first call. Setup takes minutes: your business name, what you do, your hours, your services with how long each takes, and your receptionist is live on its own Australian number. Divert is one dial code.

Straight answers

Can it tell a bond clean from a regular?
Yes, from your service list, each with its own length and price. It books the one the caller asks for.
Will it ask about access and keys?
Whatever questions you set, it asks and writes on the booking. Address, access, pets and what's included are the usual ones.
Will it pretend to be a person?
Never. Ask and it says it's your virtual receptionist, straight away. Every call opens on a recorded line. Anyone who wants a human is put through to you or leaves a priority message.
Can it quote my cleaning business prices?
On the Busy plan and up, from a price list you approve, item by item, hedged in words that suit your kind of business. It never estimates, never adds two prices together, and takes a message for anything not on the list. On smaller plans it states any fee you've published and takes a message for the rest.
What if I'm fully booked?
You set how many jobs you can run at once — one per chair, table, van or person — and it only offers a time when there's genuinely room. Your own calendar entries block time outright.

Give it a go — 60 minutes of call time on us, for a week.

Your 24/7 receptionist, from $49 a month — first week free. No setup fee, no lock-in, cancel anytime.