A virtual receptionist for Perth businesses — on Perth time

Perth is the one capital where "business hours" on the other side of the country are already afternoon tea. A service rostered to Sydney's clock is thin by your lunchtime and gone before your last job; a diary that assumes +10 offers your 9am at 11am Perth time. Perth businesses have been quietly working around both for years.

Giday runs on Perth's clock, and it answers around the clock with no after-hours surcharge — so the call at 6pm Perth time is just a call, not an "after-hours" one priced off someone else's day.

What Giday does on the call depends on who's ringing:

• The air-con call in February. A dead unit in Ellenbrook answered while you're on a roof in Canning Vale, your next real slot offered and booked, a text to the customer, a text to you.
• The sparkie's quote. On the Busy plan and up, Giday quotes from your own price list — one honest number, the way you'd say it, confirmed on the job.
• The clinic's rebook. Appointments booked and moved in restricted mode for a health practice — it hears as little as possible and keeps no recording. See dentists, physios and medical.
• The firm's call while you're in court. A consultation booked or a proper message taken, and never a word of legal advice. See law firms.

The FIFO rhythm shapes it: swing weeks when the partner at home is ringing trades to use the days off, and the 6am calls from sites in the Pilbara to an office in Osborne Park that doesn't open until 8:30. Summer brings the air-con calls from Ellenbrook to Mandurah, always on the hottest afternoon. The 4:30pm call to a Subiaco firm — 7:30pm in Sydney, long after an east-coast service has gone home — is just a call. Giday's week in Perth is all of these answered on Perth time: booked, texted, in the calendar at the hour you'd write yourself.

Pick WA at signup and your business hours, your bookings and your calendar feed run on AWST — no daylight saving to wobble through, because Western Australia doesn't observe it and Giday doesn't impose it. A 9am slot is 9am in Perth, in your calendar, at the time you'd write it yourself.

Giday answers as part of your business — your greeting, your services, your prices — books real jobs into your real calendar mid-call, quotes from your price list on the plans that include it, and texts you the details before you're back in the ute. The caller at 7am from a Rockingham site, the FIFO partner ringing on a Sunday to book the week they're home, the 9pm enquiry from Joondalup: answered, actioned, in your calendar at the time you'd write it yourself.

There's more on how the round-the-clock side works on the after-hours answering page.

The traditional answering market makes you do homework. We checked the big incumbents' published pricing on 24 August 2026, and here's the shape of it against Giday:

Four flat plans — Starter at $49, Steady at $99, Busy at $199 and Flat Out at $399 a month, AUD with GST included, booking included on every one. A Perth business can price it in one read on the pricing page, and the comparison is worked through on the comparison page.

Your receptionist answers on its own Australian mobile number — the same kind of number in Perth as anywhere else in the country, so there's no local-prefix lottery and nothing to re-register if you move. Most businesses simply divert the number they already advertise to it, and keep advertising that.

Giday isn't a concept video. The same engine has been answering real calls for a Brisbane locksmith since late July 2026 — booking jobs straight into the calendar mid-call (typically 2.5 minutes from hello to booked, measured 30 July – 22 August 2026), giving priced quotes over the phone from the approved price list, and relaying messages to the owner by text, with call volume growing 24% across that measured window. The full measured window is on the Brisbane page.

Diversion doesn't care which city you're in — the same receptionist is ready for Perth today, on Perth's clock.

Ask Giday whether it is a person and it tells you, by name, straight away. No pretending, no uncanny games. Callers who want a human can always be patched through to you or leave a priority message. We think the honesty is a feature: your customers get a straight answer, a real booking and a text confirmation, and you get the transcript.

Diversion doesn't care about geography — Giday can answer any Australian number, anywhere, on that place's own clock. There are pages for Brisbane, Sydney, Melbourne, Canberra, Adelaide, Darwin and Hobart. For the full picture of what a Giday receptionist does, start at the virtual receptionist page — or see how we stack up as a phone answering service against the per-call incumbents.