A receptionist for the call that comes while your hands are in the pump

A realistic call, the way Giday runs it:

Giday: Giday, you've reached Clearwater Pools — Verity speaking, on a recorded line. How can I help you?

Caller: Our pool's turned green and we've got a birthday on Saturday. Can someone come?

Giday: Yes — a green pool treatment is a two-visit job and we'd want the first one tomorrow. Is morning or afternoon better?

Caller: Morning. Side gate's got a code, 1234.

Giday: Tomorrow morning, and I've noted the gate code. Your name, the address and best mobile for the confirmation?

What happened: An arrival window booked, the gate code on the booking so the tech doesn't ring from the driveway, a text to the customer, a text to the business.

Pool work lives on details: the address, the gate, the dog, whether anyone's home. Your receptionist asks the questions you set and writes the answers on the booking. Urgent jobs — the green pool, the pump that's stopped — are booked into your next real window or put through to you if you've set urgent calls that way.

On the Busy plan and up it quotes the standard jobs from your price list, hedged as an estimate confirmed on site. It books the first service; the monthly schedule is yours to set with the customer.

• Overflow. You keep answering; Giday picks up what rings out while you're with a pool.
• Before open and after close. Divert at close, divert back at open. The 7:50am rebook is in the calendar before you've unlocked.
• All the time. The one-person business with no front desk.

Bookings land in your calendar through a subscription feed any calendar app reads, and by text. On the Busy plan and up they can go into ServiceM8 too. There's no link into other salon, grooming or job software yet; if you run one, bookings reach you by calendar and by text, not inside it.

Every plan answers 24/7, books into your calendar and takes messages. The difference is minutes and machinery: Starter $49 for a solo pool technician with a handful of calls a day, Steady $99 to read your live calendar and keep transcripts, Busy $199 to quote from your price list and link ServiceM8, Flat Out $399 for custom call flows and the on-call roster. All AUD with GST, month to month, no setup fee. The full table is on the pricing page.

Sixty minutes of call time on us, for a week. Card up front, nothing charged, and the clock doesn't start until your receptionist answers its first call. Setup takes minutes: your business name, what you do, your hours, your services with how long each takes, and your receptionist is live on its own Australian number. Divert is one dial code.